Order Process

You will have an opportunity to check and correct any input errors in your order up until you click the Submit Order button.

After you submit an order we will send a confirmation of receiving your order to you in an e-mail (our first e-mail). We will then send a second email when we start to process your order. Please note that these e-mails are acknowledgements, not acceptance of your order.

Acceptance of your order and the creation of a legally binding contract between us will only occur when we send you a third e-mail, which will confirm your order and contain details of how we will deliver your products to you. (Alternatively, we may decline all or part of your order for any reason, in which case our third email will tell you so.)

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

We reserve the right to refuse access to this website, to remove or edit content, or to refuse or cancel orders at our discretion. If we cancel an order, it will be without charge to you, and we will reimburse any payment made by you.

If you are having problems at any stage, please conatct us at our Help and Support Centre